Prospects from Heaven; Clients from Hell

Sometimes that “client from hell” is of our own making. Here’s two things you can do to prevent miscommunication and misunderstandings.

If prospects are the honeymoon, then clients are the marriage. And wherever fallible human beings are involved, assumptions and misunderstandings are sure to follow. So how do you prevent the relationship, much less the design, from going “straight to hell”?

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