QR Codes: Does Anyone Even Use These?
With all the hype surrounding QR Codes, it begs the question: Is anyone really using these? If the amount of code reader app downloads are any indication, here are some raw numbers:
When QR Droid was released on the Android Market in December 2010, it was downloaded more than 250,000 times in 55 days. By March 2011, it surpassed the one million mark.
No Risk, No Reward; or Why Web Marketing is like Building a House
Marketing—especially web marketing—is much like building a house, because a successful outcome depends on many disciplines, much more than a single person possesses. And this is becoming even truer as web marketing fragments and becomes more social and more mobile.
How to Sell the “Next Big Thing”
Depending on who’s talking, the hottest item that should be a top marketing priority for businesses in 2012 is … [drumroll, please]
Social media
Mobile marketing
QR codes
Video marketing
Location-based services (LBS) marketing
Did I miss anything?
When I quit my web business in 2005, none of these existed. What will the next five or so years bring? Like traditional advertising, web marketing is becoming more and more fragmented, and businesses are becoming increasingly selective about how they spend their marketing dollars. What’s more, many small business owners regard advertising and marketing as an expensive, rather than an investment in their business. With this mindset, it’s difficult to convince them that “the next big thing” you’re proposing isn’t just another expense that’s going to take more money out of their pocket.
Why Marketing is Like a Box of Chocolates
I love dark chocolate, and I can justify my indulgence because it’s the healthiest of all chocolates. Vegetables, on the other hand, are not nearly as sexy; and at the risk of offending any vegans out there, I’d go so far as to say that vegetables are downright boring. Yet, there’s no doubt that eating more of them would be better for me in the long run—albeit less exciting.
QR Codes: Like Web Links Everywhere!
Previously, I wrote about how to make print ads interactive using QR Codes. Depending on who you listen to, QR Codes are the next wave in advertising, or they are Internet’s equivalent of the pet rock.
The Best-Kept Secret to Targeting a Vertical Market
I’ve been writing about how to use targeted marketing to attract better clients and clone your best ones. One way to do this is by focusing on a vertical market.
To recap, a vertical is simply a specific industry, like photographers. Yet there are different specialties in photography, from wedding photography, to food photography, and more. You could narrow the field and focus exclusively on wedding photographers. But here’s another way to look at a vertical market:
“A set of customers having the same product needs”
This means that bridal shops, florists, disc jockeys, caterers, and banquet facilities also fall into the same vertical as wedding photographers. This is important to consider when targeting a vertical, because you can focus on marketing to all the companies serving a common customer base.
Clone Your Best Client!
In my last article, I talked about how setting your sights on “small to medium-sized businesses” was casting your net too wide. That was the problem I faced when I took over our telemarketing department in 2007. I had tons of leads to call, so at the start of a canvass, my team would simply start at the beginning and call through the list. By the end of the calling canvass, sometimes the lists would be completely called through and sometimes not.
This meant many businesses received only two or three calls at most. If the first two went to voice mail and the third was unanswered, then we never even came close to reaching a decision-maker. Once I identified that problem, the next obvious question was, how much time and how many calls should we invest attempting to reach any one particular business?
Here’s how segmenting your market can address that question.
Target Marketing: The Secret to Finding Better Clients
I belong to a couple of web-related groups on LinkedIn. While these are a great source for news and information, they are also notorious spam magnets. In the Web Development group, I commonly see postings from web companies offering their services. If you’re advertising (or spamming) your web services in a forum full of other web designers and developers, clearly you don’t understanding who your target market is.
Defining your target market is crucial if you want to be successful. Yet most of us fall into the trap of describing ours as:
“Small to medium-sized businesses”
Or even worse:
“Whoever wants my service at the price I’m offering it”
While the first example is a tad bit better, it’s still horribly unspecific. Defining a target market is like setting a goal—the more specific you are, the better chance you have of reaching it. Which goal do you suppose you have a greater chance of achieving: “Make a lot of money next year” or “Earn $60,000 by the end of 2012 by gaining 20 new clients”?
Are You Hiding Behind Marketing to Avoid Selling?
In a recent article I wrote for SitePoint, I pointed out the tendency for consultative sales types, particularly web designers, to hide behind a proposal instead of directly asking for the sale … something of which I was equally guilty:
But the fact of the matter is, I would do anything to avoid directly asking for the sale—especially if it meant I had to quote a price. Instead, I took the softer, gentler approach and buried the cost somewhere on page nine of my 10-page proposal. But after a few years, I began to grow weary of the “prepare a proposal and hope” strategy. After some struggle, I emerged with a method more effective than letting the proposal do the selling for me.
Using Retargeting to Increase Online Sales
… advertisement is engraved on the memory by the expensive process of mere repetition. It may be a crude and an expensive method, but it seems to be effective.
Over 100 years ago, Dr. Walter Dill Scott, pioneer in applied psychology, wrote that in his book, Psychology of Advertising in Theory and Practice. In today’s advertising vernacular, this is known as frequency, the number of times a person must be exposed to an advertising message before a response is made.
In his 1885 publication, Successful Advertising, Thomas Smith described how frequency works, based on 20 exposures to an advertising message: